Citizen Journalism: Something for Nothing Won’t Last Long
December 10, 2011
“There’s a bit of an exploitative relationship between citizen journalists and news organizations. You have to know enough to ask before you can get paid.” — Steve Myers, Managing Editor, Poynter.org
“It certainly has swung too far in one direction. Whether it’ll ever swing back or not, I don’t know.” –Stanley Forman, Photojournalist
When an amateur photographer stumbled onto an accident scene in 1953 and snapped a photo of a man being rescued from the side of a bridge, she was considered a witness. She was awarded $10 for winning The Sacramento Bee’s photo competition that week, and later won a Pulitzer Prize for spot news photography. Today, Virginia Schau would be called a citizen journalist, and she would have thousands of eager, unpaid colleagues in the United States, perhaps millions around the world. She would be a source of frustration for professional photographers, and a source of revenue relief for news organizations. She would also be part of an evolving media business model that may soon reach its peak.
News organizations have historically paid for photos and videos they want. Abraham Zapruder, a 57-year-old salesman who happened to film the assassination of President John F. Kennedy on November 22, 1963, sold all rights to the footage to Life Magazine for $150,000, the equivalent of roughly $1 million today.
George Holliday, who shot the police beating of citizen Rodney King, sold the footage for $500 to Los Angeles TV station KTLA. The station later won the Peabody Award.

As a police officer sprays pepper spray on protesters, citizen journalists record the action in Davis, California. (Photo by Louise Macabitas)
When 22-year-old Louise Macabitas took a photo of a police officer spraying protesters in Davis, California, her photo appeared in newspapers, television stations, and websites across the country. She wasn’t paid at all.
“The standard price for a photo or video starts at $0,” said Steve Myers, managing editor of Poynter.org. “You have to know enough to ask.”
In fact, said Macabitas in an email, few organizations even asked permission to use the photo. “But that’s alright,” she wrote, “since my original plan with that photo was just to share it among my Facebook friends and spread awareness on what was happening at school.”
It’s the kind of comment that drives WCVB-TV photojournalist Stanley Forman up the wall. “They’re so excited to be published, they’re giving it away for free,” he said in a phone interview, referring to amateur photographers, citizen journalists and witnesses who happen to have a cell phone camera and capture a shot of something newsworthy.
“It’s killing us,” Forman said, “and they’re everywhere.” Closer examination of Macabitas’ photo shows just how right he is.

Only one of the photographers pictured here seems to have the credentials and gear of a professional journalist.
“I notice 15 cameras pointed at the cop-only ONE is a professional photographer,” said Al Tompkins, a senior faculty member at The Poynter Institute, in an email exchange.
“This speaks loudly to what is happening in our world,” he said. “As newsrooms downsize, more people who are not traditional journalists capture and document the world around us.”
When CNN laid off dozens of photographers, editors and others in November, senior vice president Jack Womack wrote an internal memo to the staff that blamed the move on increasing user-generated content, social media, CNN iReporters and affiliate contributions. CNN gets more than 3,000 iReport contributions each month. CNN did not respond to multiple requests for comment.
“I’ve seen the memo,” said Myers, “and I think this is the first time we’ve seen someone state this openly that layoffs are due to citizen journalism.”
“I heard about that, and I just said, personally, I think it sucks,” said Forman. In a recent blog posting, he described a fiery crash in the middle of the night. When he got to the scene, as the photo below shows, the flames were already out.

A professional photographer took this photo of a crash in Lynn, Massachusetts on October 17. His station later paid a citizen journalist for an earlier photo that included flames. (Photo by Stanley Forman)
“I knew right away to get what I could of the aftermath then start the search for someone who had some good visuals,” he wrote. “I was across the street from the damaged cars when this young fellow found me and told me about his video, the car fully involved in flames and the driver running around on fire.”
After 45 years in the business, Forman wrote, he realizes he can no longer beat the competition.
“The competition is anyone who has a cell phone, smart phone or any other portable device, which takes stills or video,” he said. “Not only do I try to get there first I have to be first in gathering other people’s stuff.”
Deborah Potter, a veteran journalist and the executive director of NewsLab, agrees.
“If you cover breaking news in just about any local market, you’ve probably had to come to terms with a new reality,” she wrote in a recent blog post entitled Everyone is a news photographer. ”Someone else is going to get pictures before you do. Their video may not be as good as yours, but they’ve probably captured something you’ve missed.”
Then, Potter asks a key question: So now what?
Photographers and former photojournalists like Bob Cooley have dire predictions. In an online response to a story about the CNN layoffs, he wrote, “We saw this trend start about ten years ago with still photojournalists. First we were asked to write copy… Next it was having to shoot stills AND video at events… Next it was layoffs, with point-and-shoots given to writers.”
Pointing to the number of newspapers that have folded in recent years, Cooley said broadcasters will follow the same path. “At some point these outlets will cannibalize themselves as well,” he wrote.
But not everyone feels the news industry is doomed. Challenged, yes. And evolving. But not necessarily doomed. The key to success, say some experts, is for the pendulum to reach its peak, and then head back in the other direction — eventually settling on a business model that’s based on a collaborative relationship between professional and citizen journalists.
“The CNN move was strange,” said Tompkins, “on the one hand laying off full-time photogs while still hiring producers. I suspect they will do what other networks have done, that is to hire a lot more outside photogs as freelancers rather than fulltimers with benefits. I would not read more into that move than is deserved — not yet anyway.”
He added, “Broadcast stations are still, for the most part, fairly healthy and in 2012 will see a nice revenue growth from political spending.” Down the road, he expects to see a team effort in which “the journalist has to verify and make sense of what the citizen purports to see and know. If we only just pass along the eyewitness account, we are not performing journalism, just distribution.”
Myers said the infusion of digital tools and online technology has forced changes in what he called the “economics of news.”
“CNN has been relatively forward-thinking in its approach to citizen journalism,” he said. “They mix iReport content (from unpaid citizen journalists) right in with the professional CNN content. But it’s not so simple as you hand a camera to someone and then you fire a journalist.”
Instead, he said, CNN is leading an evolution that brings citizens and journalists together. “Maybe someone who’s a professional is asking questions, applying analysis, debunking information that was wrong, while a citizen journalist is getting the first photos from scene. One doesn’t replace the other.”
As for the value of what citizen journalists contribute, Myers said, “There’s some education that will begin to take place.”
Forman agrees, adding that at some point the public will begin to realize they are giving something away to a large corporation that is turning a profit on it.
“I can’t beat you people. You’re everywhere,” he said. “In some cases, you have some very valuable pictures.”


4:49 pm on December 13th, 2011
[...] You can read more about it here. Posted in BlogDecember 13, 2011 [...]
4:50 pm on December 13th, 2011
[...] You can read more about it here. Posted in Finance, Story TellingDecember 13, 2011 [...]
8:30 pm on December 13th, 2011
Maria,
Well researched and balanced article.
One thing I’d note that is a concern for most professional journalists is not merely the shift in professional paid staff vs “citizen” (free) staff; it’s also in that a journalistic enterprise is also composed of the efforts and the ethics of its staff.
Professional journalists are trained in objectivity and ethics (this is hopefully reflected in the ethics of the organization for which they work) – the crowd itself (inherently) has no ethics, and in too many cases individuals within that crowd have an agenda that isn’t neutral in voice or action.
The argument about citizen journalism isn’t merely about pay vs no pay and market destabilization, it’s also about the ethical and social implications of untrained individuals ‘publishing’ in many cases is merely opinion, or unfactual information (and not journalism) to an uneducated viewership who has a tendency to believe anything they see published. It’s a very slippery slope.
10:43 pm on December 14th, 2011
I shot a photo essay about the same topic in NYC. It’s bizarre!
http://www.retosterchi.com/occupy-facebook
Cheers,
reto
12:53 am on December 15th, 2011
Good article and accurate. Its not fun to have a front row seat for the fall of Rome but it could be said we particpated in this downfall. I hope I live to see this trend reversed but I’ll not hold my breath.
-tomwalker photojournailst Calgary Alberta
6:15 am on December 15th, 2011
Two Words: US PressWire…. or should I say US FREEwire!! They are the new “evil empire” offering a mere hundred bucks for per event with an all-rights grabbing contract! The photog can’t even use the photos they took on their own website!!! And, they also have a binding contract that forbids its photographers from saying negative comments in a public forum. So sad. Just when we need to do everything to help our economy improve, another company rises up to show that GREED is still alive.
9:26 pm on December 15th, 2011
Thank you for this… I’ve reposted an excerpt on thephotosociety.org and http://www.olsonfarlow.com
http://olsonfarlow.com/everyone-has-a-camera-phone/
1:57 pm on December 16th, 2011
The problem of everyone owning a cell phone camera is just the tip of the iceberg. Citizen journalism and free distribution of media are a deadly cocktail to any democracy. Here’s my take on the issue: http://wp.me/pqgYL-6n
9:31 pm on December 18th, 2011
[...] Maria Purdy Young: PERSPECTIVES [...]
3:27 pm on December 19th, 2011
Thanks for your comments! I’d love to know what you think about today’s posting… it’s a classic example of the kind of issue we’ll all be facing more in the future.